Frequently Asked Questions
Refined protection and carry options for Elvis trackers, made for Apple & Google ecosystems.
What Elvis models do these accessories fit?
Most accessories fit our puck-style trackers — Elvis Mini, EcoDroid, Nexus, Hub+ and One. Wallet/ultra-thin sleeves fit Elvis Card+ and Edge. Each product page lists exact compatibility.
Will a case affect Bluetooth or Find My performance?
No. Open-face silicone or leather keeps antennas clear and signals strong. Avoid enclosing trackers behind metal plates or foil.
Are materials safe for pets and daily wear?
Yes. Soft, non-marring silicone and premium PU/leather are chosen for comfort and durability. For collars, keep a two-finger fit; remove and clean after swims or sand play.
Are the accessories waterproof?
They are water-resistant for everyday splashes and rain. They do not increase the tracker’s native rating. Rinse after salt exposure and dry fully before reattaching.
Do they work with Apple Find My and Google Find My?
Absolutely—when paired with the corresponding Elvis tracker for your phone. Accessories themselves are brand-agnostic.
How do I install each style?
Keychains: open the ring and attach. Collar mounts: slide the strap through the slots. Shoelace/strap holder: thread laces or webbing. Hidden pin case: pin through sturdy lining and lock. Insole pocket: choose the right size and place the tracker in the molded recess.
Which size insole should I pick?
EU 22–24 ≈ 135–150 mm, EU 25–27 ≈ 155–170 mm, EU 28–30 ≈ 175–190 mm, EU 31–33 ≈ 195–210 mm, EU 34–36 ≈ 215–230 mm, EU 37–39 ≈ 235–250 mm, EU 40–42 ≈ 255–270 mm, EU 43–45 ≈ 275–290 mm. Trim along the guide lines for a custom fit.
How do I clean and care for them?
Silicone: mild soap and water, air-dry. Leather: damp cloth plus neutral conditioner. Avoid solvents, high heat and prolonged UV.
Shipping & returns
Most orders arrive in 5–15 business days depending on destination. You have 30 days to return unused accessories in original condition. Start a request via our Returns Portal or email support@findmyelvis.com.
Warranty & support
Accessories are covered by our limited warranty against manufacturing defects. For fit or compatibility help, email support@findmyelvis.com with your phone model and Elvis tracker name.
Safety notes (hidden pin & kids)
Attach the hidden pin through sturdy fabric only (waistband, bag lining, thick hem). Do not place on thin or stretchy garments or where children can open the clasp. Remove during contact sports.